TalkingPoints

All Systems Operational

About This Site

TalkingPoints is an education technology nonprofit with a mission to drive student success by using accessible technology to unlock the potential of family engagement in children’s education.
Our multilingual technology platform connects and empowers families and teachers by using human and AI-powered, two-way translated communication and personalized content. This unique approach eliminates barriers including language, time, mindsets, and capacity to foster strong family engagement in development of students’ academic success.

Web Product Operational
90 days ago
100.0 % uptime
Today
Mobile Product Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 13, 2026

No incidents reported today.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Resolved - Intercom, the third-party communication application, has marked this issue has resolved. All support operations have resumed. Again, TalkingPoints remains fully operational and unaffected. Questions? Please reach out to partnersupport@talkingpts.org
Jan 9, 15:53 PST
Update - We are continuing to monitor for any further issues.
Jan 9, 15:52 PST
Monitoring - The third-part application, Intercom, has implemented a fix, and the application is again available. Intercom is currently monitoring this fix. Again, TalkingPoints remains fully operational and unaffected. The Support Team is resuming replies to end user inquiries. Questions? Please reach out to partnersupport@talkingpts.org
Jan 9, 12:59 PST
Update - We are continuing to investigate this issue.
Jan 9, 12:56 PST
Investigating - TalkingPoints support is currently unavailable because Intercom, the third-party application used to answer questions from end users, is not functioning as expected. Please note that TalkingPoints remains fully operational and unaffected. We sincerely apologize for this inconvenience and will provide updates as we have them.
Jan 9, 12:17 PST
Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.